Last Updated: 28/04/25

 

Introduction:

These Terms & Conditions govern your use of NovaHive’s services, e-commerce platform, and website. By engaging with our services, you agree to comply with these terms.

 

Services & E-Commerce Transactions:

NovaHive provides virtual assistance, customer support, social media management, business analytics, and a curated e-commerce store. Service agreements will be customized based on client needs, and all e-commerce transactions are subject to product availability and pricing adjustments.

 

User Obligations:

You agree to provide accurate and complete information.

You will not misuse or resell NovaHive’s services or digital products without authorization.

Any violation of these terms may result in service termination.

 

Payment & Refund Policy:

Payments must be made as per the agreed-upon service contract or e-commerce purchase.

Refunds will be processed based on the service agreement, product type (digital vs. physical), and NovaHive’s discretion.

 

Liability Disclaimer:

NovaHive is not liable for any indirect damages, business losses, or product misuses incurred due to service or product usage.

 

Modifications:

NovaHive reserves the right to update these terms at any time. Continued use of our services and e-commerce platform constitutes agreement to any modifications.

 

For further details, contact us at hello@novahive.co.uk.